Help

  1. On Line Shopping with Irish on Grand
  2. Shipping
  3. Payment
  4. Sales Tax
  5. Invoicing and Receipts
  6. Return and Exchange Policy
  7. Statement of Security
  8. Privacy Assurance

On Line Shopping with Irish on Grand

Browse our site using the menu on the left. When you see an item you want to buy, click on the picture to view more details and product options. Select the option you want and press the 'Add to Cart' button. This places the item in an electronic shopping cart.

You may continue shopping after placing an item in your cart. To return to your cart at any point during the shopping process, click on the View Cart symbol located in the top of your screen. You can also change the quantities of the products in your cart.

After putting all the items you wish to buy in your shopping cart, click on "Checkout".

You will be asked to give us your billing address and shipping address.

You will then be shown the total amount of your order, including sales tax (Shipments to Minnesota only) and shipping charges. At this point, you will be asked to enter your credit card or PayPal information. After confirming your selections, click the 'Place Order' button.

After you click on 'Place Order,' a page will appear that confirms your order and gives you an order number you can use to contact us. We will also send you a confirmation email of your order.

You may also use the option "Pick Up At the Store" and we will put the item from our store and you can pick it up from our store at your leisure!

Shipping

Shipping rates will depend on your location. The basic rate runs from $8.90 upwards for USPS delivery. Our rates outlined below.

Most of our products are in our store in Minnesota and we usually ship the same day we receive the order.  We are known for our fast delivery.

 

  USPS Mail UPS Ground US Next Day US 2nd Day US 3 Day
Alabama $12.90 $18.00 $89.00 $49.00 $29.00
Alaska $17.00 $49.00 $119.00 $65.00 $49.00
Arizona $12.90 $18.00 $89.00 $49.00 $29.00
Arkansas $12.90 $18.00 $89.00 $49.00 $29.00
California $14.90 $18.00 $89.00 $49.00 $29.00
Colorado $12.90 $18.00 $89.00 $49.00 $29.00
Connecticut $12.90 $18.00 $89.00 $49.00 $29.00
Delaware $12.90 $18.00 $89.00 $49.00 $29.00
District of Columbia $12.90 $18.00 $89.00 $49.00 $29.00
Florida $12.90 $18.00 $89.00 $49.00 $29.00
Georgia $12.90 $18.00 $89.00 $49.00 $29.00
Hawaii $17.00 $49.00 $119.00 $65.00 $49.00
Idaho $12.90 $18.00 $89.00 $49.00 $29.00
Illinois $9.90 $18.00 $89.00 $49.00 $29.00
Indiana $9.90 $18.00 $89.00 $49.00 $29.00
Iowa $9.90 $18.00 $89.00 $49.00 $29.00
Kansas $9.90 $18.00 $89.00 $49.00 $29.00
Kentucky $9.90 $18.00 $89.00 $49.00 $29.00
Louisiana $9.90 $18.00 $89.00 $49.00 $29.00
Maine $12.90 $18.00 $89.00 $49.00 $29.00
Maryland $12.90 $18.00 $89.00 $49.00 $29.00
Massachusetts $12.90 $18.00 $89.00 $49.00 $29.00
Michigan $9.90 $18.00 $89.00 $49.00 $29.00
Minnesota $8.90 $14.50 $55.00 $39.00 $19.00
Mississippi $12.90 $18.00 $89.00 $49.00 $29.00
Missouri $9.90 $18.00 $89.00 $49.00 $29.00
Montana $12.90 $18.00 $89.00 $49.00 $29.00
Nebraska $9.90 $18.00 $89.00 $49.00 $29.00
Nevada $12.90 $18.00 $89.00 $49.00 $29.00
New Hampshire $12.90 $18.00 $89.00 $49.00 $29.00
New Jersey $12.90 $18.00 $89.00 $49.00 $29.00
New Mexico $12.90 $18.00 $89.00 $49.00 $29.00
New York $12.90 $18.00 $89.00 $49.00 $29.00
North Carolina $12.90 $18.00 $89.00 $49.00 $29.00
North Dakota $9.90 $18.00 $89.00 $49.00 $29.00
Ohio $12.90 $18.00 $89.00 $49.00 $29.00
Oklahoma $12.90 $18.00 $89.00 $49.00 $29.00
Oregon $14.90 $18.00 $89.00 $49.00 $29.00
Pennsylvania $12.90 $18.00 $89.00 $49.00 $29.00
Rhode Island $12.90 $18.00 $89.00 $49.00 $29.00
South Carolina $12.90 $18.00 $89.00 $49.00 $29.00
South Dakota $9.90 $18.00 $89.00 $49.00 $29.00
Tennessee $12.90 $18.00 $89.00 $49.00 $29.00
Texas $12.90 $18.00 $89.00 $49.00 $29.00
Utah $12.90 $18.00 $89.00 $49.00 $29.00
Vermont $12.90 $18.00 $89.00 $49.00 $29.00
Virginia $12.90 $18.00 $89.00 $49.00 $29.00
Washington $12.90 $18.00 $89.00 $49.00 $29.00
West Virginia $12.90 $18.00 $89.00 $49.00 $29.00
Wisconsin $9.90 $18.00 $89.00 $49.00 $29.00
Wyoming $12.90 $18.00 $89.00 $49.00

$29.00

Canada                          3 Day Select  $82     Priority (6-10 days)  $42     First Class  $26

International                 Priority   $70                First Class  $35.

  

Payment Options

Irish on Grand accepts VISA/MaserCard, Discover and PayPal.  All Funds must be in U.S. Dollars

Credit Cards:
You can safely enter your entire credit card number, via our secure server, which encrypts all submitted information. We bill all Credit Card orders the day we receive your order and bill the full amount all at once. This cuts down on the cost of our bookkeeping, and allows us to keep our prices low. We may ship partial orders at any time, but will continue to deliver all goods without any additional charges.

Sales Tax

Sales tax is charged only on orders sent within the state of Minnesota. Minnesota State law requires that we charge sales tax on the full amount of the product order (including shipping).

Invoicing and Receipts

You will receive a confirmation email invoice of your order at the conclusion of the ordering process.  All orders shipped from Irish on Grand will include a packing slip or invoice, unless we are told otherwise.

In Store Return Policy

In store credit or exchange available for all purchases made at the store.

Return and Exchange for Web Purchases Only

Within 60 days and with a receipt, we will issue a refund or exchange within 30 days after receiving the item, provided the item was not on sale or discounted, and the item is in resaleable condition. Personalized items may not be returned or exchanged due to their specific nature. Refunds will be issued in the original form of payment. Shipping fees are non-refundable.  Additional shipping and handling fees are required to process all exchanges.

Please send returns to:
Irish on Grand
Attn: Online Returns
1124 Grand Avenue
Saint Paul, Minnesota 55105

Statement Of Security

Our "Statement Of Security" is your assurance that you'll never have to worry about credit card safety, while shopping at Irish on Grand.

We utilize a 128 bit Secure Socket Layer (SSL) for data encryption to protect the transmission of information when you use our online shopping cart. This means your credit card number, and order details are scrambled during the transaction process.

If you send us information via email, we advise you that e-mail is not necessarily secure against interception. Should your communications to us include sensitive information i.e., Credit Card Number etc. we would urge you to contact us via our phone line 1-888-IRISH55 or 651-222-5151 rather than e-mail.

When you shop at Irish on Grand, you'll be joining millions of customers around the world, who have safely shopped over the Internet. We are confident you will enjoy the safety, and convenience of shopping from home.

Still concerned about using your credit card online? No Problem! Contact our Order Department at 651-222-5151 and we will be happy to take your order.

Privacy Assurance

At Irish on Grand, we truly understand and share your concern for privacy. We want to assure you that we respect your privacy. Irish on Grand under no circumstances will distribute, sell, loan, or rent any personally identifiable information, regarding its customers to any third party. When an order is placed, we collect basic information including your name, home address, phone, and email address. We use this information to confirm your order and to respond to any queries you may have. Cookies are used to keep track of your shopping cart.

Irish on Grand has a firm commitment to ensure our customers' privacy. If you have further questions concerning our privacy policy or have other comments on how we can improve your Irish on Grand's shopping experience, please do not hesitate to email us at
[email protected]

We would enjoy hearing from you!

Thank you for your patronage.

Kind Regards,


Maeve O'Mara & Liam O'Neill, owners of Irish on Grand