WANT TO SHOP PRODUCTS FROM A SPECIFIC COWTOWN LOCATION ONLY? 

Cowtown has REAL TIME INVENTORY. If it's on the website, it should be in stock. If you order something and it's not in stock, or there are any other issues or concerns with your order, you will be notified by email and phone call within 1-2 bussiness days. If we do not hear back from you within 7 days, your order with be cnaceled and original form of payment refunded. If you don't see what you're looking for on the website, feel free to call us Monday through Friday 9am to 4pm (MST) at 877.282.9788 or email [email protected] to request a product.

RETURNS

We hope you are satisfied with your purchase but if for any reason you are not, please return the item within 30 days from the ship date, and we'll be glad to credit your account or refund your payment. Shipping and handling on returned merchandise is nonrefundable. Customers are responsible for return shipping charges. We suggest you return your merchandise via UPS, FedEx or insured parcel post, for your protection.

No Returns or Exchanges on Special Release or Limited Release Products.

All Clothing must be unwashed, unworn and in new condition with tags attached. They must be free of stains, pet hair, human hair, smoke or other foul odors.

All Shoes must be unworn and must be returned in the original undamaged packaging. Shoes must be free of dirt, gravel, road tar, stains, pet hair or human hair, or odors. We suggest you only try on shoes on clean carpet and with clean socks.

No skateboard is completely guaranteed. To be returned, boards must be in new condition, un-skated and not gripped. No returns or exchanges on assembled boards or parts. Cowtown does not replace broken boards or boards with stress cracks, as this is part of normal wear and tear. All hard goods (trucks, bearings, hardware, etc) must be unopened in their original packaging.

Videos must be unopened.

Watches / No Returns unless product is deemed defective.

Ship all returns to:

Cowtown Skateboards
Attn: Returns
215 W University Dr
Tempe, AZ 85281

DEFECTIVE MERCHANDISE

For questions on a possible defect, please call Customer Service at 480.966.8996, for out of Arizona 877.282.9788.  Email us at [email protected]